Case Study

Case Study: Supplier Portal Integrated with ERP

We optimized the management workload of the supply chain area by developing a Supplier Portal that automated document management and synchronization with vendors.

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The Challenge

Reducing the management workload of the supply chain area

The supply chain department of a renowned national restaurant chain had an impressive management workload with its suppliers. Everything was handled via email: managing quotes, receiving invoices, sending purchase orders, coordinating payment schedules, and sending approvals. This consumed weekly hours coordinating with suppliers, receiving calls, and manually entering all that information into their ERP. The challenge was to organize this information flow and drastically reduce this operational burden.

The Solution

Supplier Portal integrated with their ERP

We mapped all their supply chain processes, including quote requests, purchase orders, invoice reception, supplier registration and validation, payment schedule publishing, approvals, and payment vouchers. All this information was connected to their Microsoft Dynamics ERP. Based on this mapping, we developed a custom Supplier Portal, a centralized point where registered suppliers and the supply chain team could upload/download organized documentation for each process. This data is automatically synchronized with their ERP after automated approval workflows.

Accurate Operational Process Mapping

We have been integrating systems and automating enterprise processes for years. We know exactly how to map complex supply chain workflows and design centralized portals that connect seamlessly with ERPs, eliminating manual data entry and email bottlenecks.

Technologies & Integrations

We master integrations with leading ERPs like Microsoft Dynamics, SAP, and Oracle, using robust, secure, and scalable architectures. We don’t over-engineer; we build the exact architecture your supply chain needs, optimizing costs and timelines without using “a sledgehammer to crack a nut.”

Agile Implementation

We identify specific bottlenecks in your operation and develop integrations as quickly as possible, ensuring the “feeling” of efficiency and Return on Investment (ROI) is immediate and easily adopted by the procurement team.

Continuous Support & Scalability

ERP versions and APIs change constantly. We monitor Microsoft Dynamics updates and provide continuous support to ensure the synchronization between your Supplier Portal and the ERP is never interrupted, guaranteeing peace of mind for our clients.

Dashboard de ERP, Integración CRM | ERP | Portal de Proveedores
Supplier Portal
Results

Results: From chaos to synchronized order

Email and phone interactions with suppliers were reduced to almost ZERO. Manual data entry into the ERP was reduced to almost ZERO, as the portal synchronized directly with the ERP to receive invoices, delivery notes, approvals, etc. The management workload for the supply chain area in these processes was reduced by 80%, allowing the organization to improve other similar processes and focus on strategic tasks.

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