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Terms & Conditions

Last Updated: June 2026

These Terms and Conditions of Service (“Terms”) govern the use of the website blionsoft.com (the “Site”) and the engagement of professional services provided by BLION GROUP LLC (“Company,” “we,” “us,” or “our”) to its clients (“Client,” “you,” or “your”). By accessing the Site, requesting a proposal, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Identification of the Service Provider

  • Legal Name: BLION GROUP LLC
  • Entity Type: Florida Limited Liability Company
  • Principal Office: 2656 NW 97th Ave, Doral, FL 33172, United States
  • Affiliated Entity (Peru): BLION S.A.C. — Av. Circunvalación Golf los Incas Nro. 206, Int. 602B, La Molina, Lima 15024, Peru
  • Email: [email protected]
  • Phone (Miami): +1 (786) 755-8237
  • Phone (Lima): +51 (739) 7950

BLION GROUP LLC is organized and existing under the laws of the State of Florida, United States, and is registered with the Florida Department of State, Division of Corporations (Sunbiz).

2. Scope and Description of Services

BLION GROUP LLC is a firm specialized in enterprise software development and digital transformation solutions. The services offered include, but are not limited to:

  • Business Operating Systems (BOS): Development of custom operational middleware and enterprise orchestration systems.
  • Enterprise Web Development: Design, development, and implementation of enterprise-grade web applications and platforms.
  • Digital Transformation Consulting: Technology architecture assessment, roadmap design, and implementation management.
  • Artificial Intelligence Solutions: Development and integration of AI systems applied to enterprise operational processes.
  • Business Process Automation: Design and deployment of automated workflows and RPA (Robotic Process Automation) solutions.
  • CRM Consulting Services: Implementation, customization, and integration of CRM platforms.

The specific terms, scope of work, deliverables, pricing, timelines, and acceptance criteria for each engagement shall be set forth in a separate Master Services Agreement (MSA) and/or Statement of Work (SOW) executed between BLION GROUP LLC and the Client. In the event of any conflict between these general Terms and a specific MSA or SOW, the terms of the MSA or SOW shall prevail.

No Binding Agreement: Nothing on this Site, nor any proposal, quote, or statement of work provided by BLION GROUP LLC, shall constitute a binding agreement unless and until a written agreement is executed by authorized representatives of both parties.

3. Use of the Website

You agree to use the Site blionsoft.com only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Site. You expressly agree not to:

  • Reproduce, copy, distribute, republish, download, transmit, or publicly display any content of the Site without the express written authorization of BLION GROUP LLC;
  • Use the Site for any unlawful, fraudulent, or bad-faith purpose, or in any manner contrary to public policy or applicable law;
  • Attempt to gain unauthorized access to any systems, networks, or restricted areas of the Site through reverse engineering, hacking, password mining, or any other unauthorized means, in violation of the Computer Fraud and Abuse Act (18 U.S.C. § 1030);
  • Transmit viruses, malware, Trojan horses, worms, or any other malicious or destructive code through or to the Site;
  • Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission;
  • Interfere with or disrupt the integrity or performance of the Site or third-party data contained therein.

BLION GROUP LLC reserves the right, at its sole discretion, to deny access to, suspend, or terminate any user’s access to the Site, with or without notice and for any reason or no reason.

4. Intellectual Property of BLION GROUP LLC

The Site blionsoft.com, including its design, logos, trademarks, texts, images, source code, structure, and all other content, is the exclusive property of BLION GROUP LLC and is protected by United States and international intellectual property laws, including:

  • Title 17 of the United States Code (U.S. Copyright Act);
  • The Lanham Act (15 U.S.C. §§ 1051 et seq.) (federal trademark protection);
  • The Berne Convention for the Protection of Literary and Artistic Works;
  • The TRIPS Agreement (Trade-Related Aspects of Intellectual Property Rights).

Any unauthorized reproduction, distribution, modification, public display, public performance, or creation of derivative works of the content of the Site is strictly prohibited without the prior written consent of BLION GROUP LLC. Violations may result in civil and criminal penalties under applicable law.

5. Intellectual Property Rights in Custom Developments

General Principle — Work Made for Client: All source code, technical documentation, architecture, designs, and deliverables developed specifically for the Client under a written agreement (“Custom Deliverables”) shall be the exclusive property of the Client upon completion of the agreed-upon payment, in accordance with the “work made for hire” doctrine under 17 U.S.C. § 101 of the U.S. Copyright Act, or by express assignment.

BLION GROUP LLC does not retain any rights of use, distribution, or commercialization over the Custom Deliverables developed for its Clients, except as expressly provided in the applicable agreement.

Pre-Existing and Third-Party Components: BLION GROUP LLC reserves the right to retain ownership of and reuse any pre-existing components, frameworks, libraries, tools, methodologies, and generic code (“Background Technology”) that were incorporated into the Custom Deliverables. The Client shall be granted a non-exclusive, perpetual, worldwide, royalty-free license to use such Background Technology solely to the extent necessary for the operation and maintenance of the Custom Deliverables. The specific terms of such licenses shall be detailed in the applicable agreement.

Third-Party Software: Any third-party software, open-source components, or licensed technologies incorporated into the Custom Deliverables shall remain subject to their respective licenses. BLION GROUP LLC shall disclose all such components to the Client and ensure compliance with their licensing terms.

6. Confidentiality and Trade Secrets

BLION GROUP LLC shall treat as strictly confidential all technical, operational, strategic, commercial, and financial information of the Client to which it has access in the course of providing services (“Confidential Information”). This obligation of confidentiality:

  • Extends to all personnel of BLION GROUP LLC involved in the project, each of whom shall execute individual non-disclosure agreements (NDAs);
  • Remains in effect during the contractual relationship and for a period of five (5) years following its termination, unless otherwise expressly agreed in writing;
  • Does not apply to information that: (a) is or becomes publicly available through no fault of BLION GROUP LLC; (b) was already known to BLION GROUP LLC prior to disclosure; (c) is independently developed by BLION GROUP LLC without use of the Client’s Confidential Information; or (d) is required to be disclosed by law, court order, or governmental regulation.

Trade Secrets Protection: Confidential Information that qualifies as a trade secret shall be protected under the Florida Uniform Trade Secrets Act (Fla. Stat. § 688.001 et seq.) and the federal Defend Trade Secrets Act of 2016 (18 U.S.C. § 1836). BLION GROUP LLC shall implement reasonable measures to protect the secrecy of such information, including access controls, encryption, and need-to-know restrictions.

Reciprocal Obligation: The Client likewise agrees to maintain the confidentiality of BLION GROUP LLC’s methodologies, internal processes, know-how, pricing structures, and proprietary tools to which it has access during the execution of the project.

7. Payment Terms

Unless otherwise specified in a written agreement:

  • All fees and expenses shall be invoiced in accordance with the payment schedule set forth in the applicable SOW.
  • Invoices are due and payable within thirty (30) days of the invoice date (Net 30).
  • Late payments shall accrue interest at the rate of 1.5% per month (18% per annum), or the maximum rate permitted by Florida law, whichever is less, in accordance with Florida Statutes § 687.03 (Usury).
  • The Client shall reimburse BLION GROUP LLC for all reasonable and pre-approved out-of-pocket expenses incurred in connection with the services.
  • All fees are exclusive of applicable taxes, which shall be the responsibility of the Client.

8. Limitation of Liability

BLION GROUP LLC warrants that services shall be performed in a professional and workmanlike manner, consistent with generally accepted industry standards. Notwithstanding the foregoing:

  • Website Disclaimer: BLION GROUP LLC does not guarantee the continuous availability or accessibility of the Site blionsoft.com and shall not be liable for any damages arising from interruptions, technical failures, or unavailability of the Site.
  • Third-Party Providers: BLION GROUP LLC shall not be liable for damages resulting from the failure or misconduct of third-party infrastructure providers (cloud services, telecommunications, hosting providers, etc.) outside its direct control.
  • Quantitative Limitation: Except in cases of willful misconduct, gross negligence, or fraud, the aggregate liability of BLION GROUP LLC to the Client for any and all claims arising out of or related to these Terms or any services provided shall not exceed the total amount of fees actually paid by the Client to BLION GROUP LLC during the twelve (12) months preceding the event giving rise to the claim.
  • Indirect Damages: IN NO EVENT SHALL BLION GROUP LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF BLION GROUP LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Service Level Agreements (SLA)

For support and maintenance services, BLION GROUP LLC commits to the service levels detailed in the specific agreement executed with each Client. As a general standard, and unless otherwise agreed, BLION GROUP LLC offers:

  • Production system availability: 99.5% monthly uptime
  • Response time for critical incidents: Maximum 4 business hours
  • Resolution time for critical incidents: As defined by severity level and specific contract

SLA credits for non-compliance shall be determined in the specific service agreement for each engagement.

10. Term and Termination

  • Term: These Terms shall remain in effect for as long as the Client uses the Site or engages the services of BLION GROUP LLC.
  • Termination for Convenience: Either party may terminate any engagement upon thirty (30) days’ prior written notice to the other party.
  • Termination for Cause: Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within fifteen (15) days of receiving written notice thereof.
  • Effect of Termination: Upon termination, the Client shall pay for all services rendered and expenses incurred up to the effective date of termination. Sections 4, 5, 6, 7, 8, 11, 12, and 13 shall survive termination.

11. Indemnification

Each party (the “Indemnifying Party”) agrees to indemnify, defend, and hold harmless the other party, its members, managers, officers, employees, agents, and affiliates (collectively, the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or in any way connected with:

  • The Indemnifying Party’s breach of these Terms;
  • The Indemnifying Party’s violation of any applicable law, rule, or regulation;
  • The Indemnifying Party’s infringement of any third-party intellectual property rights;
  • The Indemnifying Party’s negligence or willful misconduct.

12. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government actions, strikes or labor disputes, power outages, internet or telecommunications failures, or cyberattacks (each a “Force Majeure Event”). The affected party shall promptly notify the other party and use commercially reasonable efforts to resume performance. If a Force Majeure Event continues for more than ninety (90) days, either party may terminate the affected engagement upon written notice.

13. No Solicitation and Non-Circumvention

During the term of any engagement and for a period of twelve (12) months thereafter, neither party shall, directly or indirectly:

  • Solicit, recruit, or hire any employee or contractor of the other party who was involved in the performance of the services, without the prior written consent of the other party;
  • Circumvent, bypass, or attempt to circumvent the other party to directly engage with its clients, suppliers, or business contacts introduced during the course of the engagement.

14. Independent Contractor Relationship

BLION GROUP LLC is an independent contractor. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties. BLION GROUP LLC shall be solely responsible for all taxes, withholdings, insurance, and other obligations arising from its personnel.

15. Electronic Communications and Signatures

In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act — 15 U.S.C. § 7001) and the Florida Uniform Electronic Transactions Act (UETA — Fla. Stat. § 668.50), the parties agree that electronic signatures, records, and communications shall have the same legal force, validity, and enforceability as traditional paper documents and handwritten signatures.

16. Dispute Resolution

16.1 Good Faith Negotiation: The parties agree to attempt to resolve any dispute arising out of or relating to these Terms through good-faith negotiation for a minimum period of thirty (30) days before initiating any formal proceeding.

16.2 Mediation: If the dispute is not resolved through negotiation, the parties agree to submit the dispute to non-binding mediation administered by the American Arbitration Association (AAA) under its Commercial Mediation Procedures, to be conducted in Miami-Dade County, Florida.

16.3 Binding Arbitration: If mediation fails, any remaining dispute shall be finally resolved by binding arbitration administered by the AAA under its Commercial Arbitration Rules, before a single arbitrator, to be conducted in Miami-Dade County, Florida. The arbitrator’s decision shall be final and binding, and judgment may be entered thereon in any court of competent jurisdiction in accordance with the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.).

16.4 Exception for Injunctive Relief: Notwithstanding the foregoing, either party may seek temporary or preliminary injunctive relief from any court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.

16.5 Class Action Waiver: EACH PARTY AGREES THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

17. Governing Law

These Terms and any services provided hereunder shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision, and these Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein. The parties shall negotiate in good faith a valid, enforceable provision that most closely approximates the intent of the invalid provision.

19. Entire Agreement

These Terms, together with any applicable MSA, SOW, Privacy Policy, and Cookie Policy, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral.

20. Waiver

The failure of either party to enforce any provision of these Terms shall not constitute a waiver of such party’s right to enforce that or any other provision in the future. No waiver shall be effective unless made in writing and signed by both parties.

21. Assignment

Neither party may assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the other party, except that BLION GROUP LLC may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of its assets.

22. Modifications

BLION GROUP LLC reserves the right to modify these Terms at any time. Modifications shall be effective upon posting on the Site with a revised “Last Updated” date. For existing engagements governed by a written agreement, any material modification shall require the written agreement of both parties.

Your continued use of the Site following the posting of any changes constitutes your acceptance of the modified Terms.

23. Contact Information

For questions, concerns, or requests regarding these Terms, please contact us:

BLION GROUP LLC 2656 NW 97th Ave Doral, FL 33172, United States Phone: +1 (786) 755-8237 Email: [email protected] Website: blionsoft.com

Current Version approved in Miami, Florida, United States — June 2026